NVQ in Management (Level 3)

This level is appropriate for those in a first line management role and consists of 7 units, four mandatory and three optional.

Mandatory units

A2	Manage your own resources
B6	Provide leadership in your area of responsibility
D6	Allocate and monitor the progress and quality of work in your area of responsibility
E6	Ensure health and safety requirements are met in your area of responsibility

C2	Encourage innovation in your area of responsibility
C5	Plan change
C6	Implement change
D1	Develop productive working relationships with colleagues
D3	Recruit, select and keep colleagues
D7	Provide learning opportunities for colleagues
D8	Help team members address problems affecting their performance
D9	Build and manage teams
D11	Lead meetings
D12	Participate in meetings
E1	Manage a budget
E9	Manage the environmental impact of your work
E10	Take effective decisions
E11	Communicate information and knowledge
F1	Manage a project
F6	Monitor and solve customer service problems
F8	Work with others to improve customer service