NVQ in Personnel Management (Level 4)

This level is appropriate for those in an operational personnel/HR Management role and consists of 12 units, six mandatory and six optional.

Mandatory units

P15	Enable and support others to carry out personnel services
P18	Monitor and evaluate the delivery of personnel services to customers
P24	Design, deliver and evaluate processes to promote equality of opportunity
G3	Evaluate and develop own practice
B3	Manage the use of financial resources
P27	Design, deliver and evaluate employee and stakeholder communication processes

Optional Group A: Resourcing and Retention

P13	Design, deliver and evaluate changes to organisational structure
P14	Contribute to the design, delivery and evaluation of work processes
P16	Design, deliver and evaluate recruitment processes
P17	Design, deliver and evaluate selection processes
P26	Design, deliver and evaluate employee reward and benefits processes
P29	Design, deliver and evaluate employee support processes

Optional Group B: Employee Relations

P19	Design, deliver and evaluate grievance and dismissal processes
P20	Design, deliver and evaluate redundancy processes
P21	Design, deliver and evaluate retirement and resignation processes
P8	Develop a strategy and plan for the promotion of equality of opportunity and diversity
P2	Develop a strategy and plan to provide all people resources for the organisation
C4	Create effective working relationships

Optional Group C: Learning and Development

P23	Design, deliver and evaluate learning and development processes
P25	Design, deliver and evaluate performance management processes

Optional Group D: Health and Safety

H&S Unit E	Promote a health and safety culture within the workplace
H&S Unit F	Investigate and evaluate incidents and complaints in the workplace
H&S Unit G	Conduct an assessment of risks in the workplace