Leadership, Management & Personal Development Programmes

The Manager In Action 1 day

  • What do Managers actually do?
  • Roles, responsibilities and challenges
  • Characteristics of an effective manager
  • Your management style
  • Setting goals and action planning
  • Involving the team and allocating work
  • Supporting and monitoring results

Leadership Skills 1 day

  • The difference between management and leadership
  • Approaches to leadership theory
  • Leadership styles
  • Identifying your own preferred style
  • A leadership style to suit the situation
  • Leadership qualities and skills
  • Leading through vision and values

Managing Change 1 day

  • Why organisations change
  • Models of change
  • Different perceptions of change
  • Leading yourself and others through change
  • Creating the conditions to support change
  • Overcoming barriers to change
  • The change support network

Equality and Diversity 1 day

  • The concepts of equality and diversity
  • The current legal framework associated with equality
  • The concept of individual differences
  • Cultural awareness
  • The impact of attitudes, behaviours and actions
  • Apply best practice to enhance working relationships
  • The right of individuals to raise equality issues

Practical Employment Law 1 day

  • The risks and costs of not complying
  • The contract of employment
  • Discipline and grievance
  • Dismissal
  • Flexible working
  • Maternity / Paternity / Adoption Leave
  • Discrimination at work
  • TUPE

Recruitment and Selection 1 day

  • The key stages of the recruitment process
  • Compiling a person specification and job description
  • Identifying the characteristics of effective advertisements
  • The current legal framework associated with recruitment and selection
  • Designing a selection process
  • Planning and undertaking interviews
  • Arriving at a selection decision

Performance Management, Supervision and Appraisal 1 day

  • Rational for appraisal / supervision process
  • Best practice appraisal / supervision
  • Reviewing performance and setting objectives
  • Giving feedback
  • Personal development plans
  • The appraisal discussion
  • Managing underperformers
  • Strategies for managing difficult situations
  • Practical sessions - Appraisal scenarios

Managing Absence 1 day

  • ACAS guidelines for managing absence
  • Managing different types of absence
  • The role of the return to work interview
  • The legislation
  • Practical sessions - return to work interviews

Resolving Conflict 1 day

  • Transactional analysis as a communication model
  • The potential effect of conflict and the importance of handling it effectively
  • Your personal tendencies - The Thomas-Kilmann Conflict Mode instrument
  • Behaving assertively
  • The CUDSA Conflict Management model
  • Motivational skills in the workplace
  • The motivational theory of Shelle Rose Charvet

Mentoring 1 day

  • What is mentoring?
  • The benefits of mentoring
  • Setting up a mentoring programme
  • The role of the mentor
  • The mentee's responsibilities
  • The mentoring life cycle
  • Developing core skills of mentoring, counselling, coaching and giving feedback
  • Getting the best out of the mentoring relationship

Introduction to Mediation Skills 1 day

  • Explanation of conflict - why mediate?
  • Mediation skills
  • Win / win dispute resolution
  • Communication, how to get to the point of mediation
  • Overview of mediation process
    • First contact
    • Review and planning the next step
    • Joint mediation sessions

The Successful Team 1 day

  • Personality / individual differences
  • Belbin team types including questionnaire and analysis
  • Building on strengths and bridging the gaps
  • Respecting other team types
  • Team building theory
  • Successful team needs

NLP / Transactional Analysis 1 day

  • Introduction to transactional analysis
  • How individual interactions affect relationships
  • Introduction to NLP
  • Your preferred style
  • Changing your style with team members

Motivation 1 day

  • Key theories of motivation
  • Putting the theory in to practice
  • Motivation case studies
    • Applying these theories to
    • Your organisation
    • Teams
    • Individuals

Time Management and Delegation 1 day

  • The principles of time management
  • Time stealers
  • Time management strategies
  • Managing priorities
  • Defining effective delegation and its benefits
  • Delegation blockers
  • The key principles of delegation
  • Accountability and responsibility

Assertiveness 1 day

  • Defining assertiveness and its benefits
  • Recognising behaviour through key signs
  • Johari Window
  • Changing the way we think
  • Changing the way we behave
  • Practical sessions - turning theory into action

Managing Stress 1 day

  • Defining stress and pressure
  • Legislative framework and HSE guidelines
  • Individual and organisational stressors
  • Personality factors and their impact on stress
  • Relaxation techniques
  • Physical stress reaction
  • Manifestations of stress
  • Identifying stress in others
  • Strategies for managing stress

Health and Safety 1 day

  • Legislative framework
  • Responsibilities - Managers, Staff, Volunteers, Others
  • Policy implementation
  • Practical session - Health and Safety Awareness Campaign

Managing Meetings 1 day

  • Reviewing different types of meetings
  • Planning and preparing for meetings ... the chair ... the participant
  • Setting objectives
  • Interpersonal skills ... chairing with confidence
  • Recording the essential actions
  • After the meeting

Introduction to Project Management 2 days

  • What is a project?
  • The role of the project manager
  • The project life cycle
  • Project definition
  • Project planning
  • Project planning tools
  • Tracking and change control
  • Project implementation
  • Project review and evaluation

Presentation Skills 2 days

  • Planning a presentation
  • Preparing supporting materials
  • Preparing and using visual aids
  • Preparing yourself for the presentation
  • Delivery techniques to enhance professionalism
  • Answering questions effectively
  • Practicing presentation skills

Finance for Non-Financial Managers 2 days

  • Basic accounting principles and jargon
  • How business is financed
  • Capital verses revenue expenditure
  • Budgetary planning and control
  • Cashflow
  • Presenting financial information
  • Interpreting annual accounts

Train the Trainer 3 days

  • The role and skills of a trainer
  • What makes training successful?
  • The training cycle
  • Identifying learning needs
  • Analysis of own learning style
  • Facilitating learning for each of Honey & Mumford's learning styles
  • Planning and preparing to train
  • Writing clear objectives
  • Producing a lesson plan
  • Developing learning aids
  • Using energisers and motivators
  • Delivering training
  • Golden rules for presenting information
  • Encouraging participation
  • Handling questions with confidence
  • Managing group interaction
  • Giving useful feedback
  • Evaluating learning
  • Practical sessions - preparation and delivery

Fees

Please contact cHRysos HR for details of current fees.

Cancellation Policy

Cancellation within Payable
0 - 7 days of the event 100%
8 - 14 days of the event 75%
15 - 21 days of the event 50%
22 - 28 days of the event 25%
Earlier than 28 days No Cost

Contact us about our Leadership, Management and Personal Development Programmes