Case Study - How a Performance Management System Helped This Small Business

Case Study - How a Performance Management System Helped This Small Business

Read on to learn how a focus on performance management helped change the leadership mindset in a small business.

Our client profile

ESC Global is a research and manufacturing company specialising in the development of water treatment products and services. The senior team had identified inconsistencies in managing performance were being referred to the top of the organisation, rather than being managed at team level.

Our solution

As part of a wider package of HR support we are delivering to the client, we identified the need for a performance management system.  We worked with the client to develop and implement a performance management process, produced a performance management handbook for senior managers and trained and coached senior managers in the delivery of performance reviews.

Their outcome

The organisation now has a much improved approach to performance management with responsibility now resting with individual managers rather than the senior team. All employees now have a job description and have participated in a performance review.  Expectations and standards of performance have now been clarified and communication opened up.

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cHRysos HR Solutions is a Doncaster based HR training and consultancy company providing CIPD accredited qualifications, Apprenticeships, Training and HR Services to SMEs nationwide. For more information about how cHRysos HR can help you or your teams successfully achieve further qualifications, contact us on info@chrysos.org.uk or call +44 (0)1302 802128.